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I have WCB document requirements for locations that we do not operate in, can these be removed?

Understand WCB/WSIB/EMR document requirements, how locations affect submissions, and what to do if coverage was not active.

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Written by Ronnie Tallman
Updated over 2 months ago

WCB Document Requirements

Workers’ Compensation (WCB/WSIB/EMR) document requirements in the Submit Documents section of ContractorXchange are based on the locations selected on your account.


These documents affect your approval status and must be complete.

If you do not have Workers’ Compensation in a listed location:

You must remove that Province or State from your account to clear the document requirement.

To remove a location:

  1. Go to the Locations section from the left-hand menu.

  2. Click the red X next to the Province or State.

  3. Follow the prompts to confirm deletion.

Once the location is removed, the related WCB/WSIB/EMR document requirements will also be removed from the Submit Documents list.

If you do have Workers’ Compensation, but it was not active for all the required years:

If your coverage was not active during one or more of those years:

  1. Upload a letter on company letterhead or a letter from the Workers’ Compensation Board confirming you did not have an account for the required year(s).

  2. When uploading the letter, select the “No Experience Rating” checkbox at the top of the data form.

Please feel free to contact us if you have any questions or require assistance.

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