What is a WCB Clearance Letter?
A Workers’ Compensation (WCB) clearance letter is an official document from a provincial board that confirms a contractor or business:
Has an active WCB account
Is in good standing with premium payments
Is compliant with reporting requirements
This letter protects the hiring company by proving that the contractor carries their own coverage. It ensures the client can release payments without assuming responsibility for unpaid premiums or workplace injuries.
Where do I submit a Clearance Letter within my Account?
Within the ContractorXchange list of Documents, you will see the requirement for a current WCB / WSIB Clearance letter. A valid Clearance Letter is required for every Province/State chosen (in the Locations section) for the account.
If you have a Location chosen, but do not have a WCB / WSIB account, refer to this article: I have WCB document requirements for locations that we do not operate in, can these be removed?
Clearance Letter Requirements:
If the clearance letter does not meet each of these items, it will be rejected by our document verification team.
Do not address the letter to a client.
The letter must be addressed to: ContractorXchange, to yourself or generic (To Whom It May Concern).
Alternatively, it can be addressed to SafetyVantage, the parent company of ContractorXchange.
Mailing address: 305-4625 Varsity Dr NW, Suite 342, Calgary, Alberta, T3A 0Z9.
Do not address it to another third-party qualification platform.
The letter must be dated within 30 days of uploading it to your account.
The letter must state that your WCB / WSIB account is in good standing.
Do not upload an expired clearance letter.