To stay approved on ContractorXchange, you need to answer all required questions in your questionnaire.
View Your Questionnaire Status
Log in to your account.
On the Home page, find the Questionnaire Completeness widget under My Clients.
If you're completion bars are not 100%, you have questions that need answers.
The widget shows:
Required for ContractorXchange Assessment
Requested by ContractorXchange
Required for Approval from All Clients
Requested by All Clients
Access Outstanding Questions
You can access outstanding questions in two ways:
Click View Outstanding Questions in the Questionnaire widget, or
Go to Questionnaire in the left menu, then select Outstanding Questions.
Filter and Respond
On the Outstanding Questions page:
The list will show all Outstanding Questions.
You can filter by the 'Show' dropdown at the top of the page:
All outstanding questions - this will show all questions required by both ContractorXchange and the client.
Only questions required for approval - displays questions set to 'Required for Approval' by ContractorXchange and client(s)
The Outstanding Questions page will display:
The Section, Page and Question
The client who requested it
Answer the question:
Click View to open the Questionnaire in a new window, which directs you to the page with that question in your questionnaire.
Answer the question and make sure to click 'Save and Proceed' at the bottom of the page.
Tip: If nothing happens when you click View, check that pop-ups are enabled in your browser.